Privacy Policy

This website is operated by A Curious Group of Hotels LLP ('Green and Spring', ‘our’, ‘we’ or ‘us’), company number 'OC310289'. 'Green & Spring' is a registered trademark of Curious Product Ltd. We are committed to protecting and respecting your privacy. This policy and our terms of use explain to you how we process the information that we collect from you, or that you provide to us and tell you about the procedures that we have in place to safeguard your privacy. This Privacy Policy was last updated on 10 October 2017.

1. What information do we collect about you and how will this be used?

1.1. We collect customer information only to enable us to; process your order, improve your shopping experience and to communicate with you about our products, services and promotions. Data collected by us is held in accordance with the Data Protection Act 1998.

1.2. We may disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.

1.3. We will not rent or sell your name, address, e-mail address, payment card information or personal information to any third party without your permission.

1.4. We may use your personal information for future promotional e-mails, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate to you. Any promotional email or newsletter that you receive from us will allow you to unsubscribe at any time. If you would rather not receive future marketing emails from us please inform us by email at curious@greenandspring.com.

2. Where we store your Personal Information

All personal information you provide to us is stored on our secure servers at facilities located in the UK.

3. Exclusions

3.1. Green and Spring will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties.

3.2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4. Service Providers

We may retain other companies and individuals to perform functions on our behalf in relation to the purposes set forth in this privacy policy. Examples include credit/debit card validation and authorisation agencies, data analysis firms, customer support specialists, webhosting companies, and fulfilment companies (e.g. companies that coordinate mailings). Such third parties may be provided with access to your personal information if needed to perform their functions, but may not use such information for any other purpose. Such third parties may be located in countries both inside and outside Europe. By submitting your personal information you agree to third parties processing your information. We will take steps reasonably necessary to ensure that your information is treated securely and in accordance with this policy.

5. Access to your information and correction

The personal information that we hold about you will be accurate and up to date. You can check the information that we hold about you by sending an email to curious@greenandspring.com. If you find any inaccuracies, we will delete or correct them promptly. The personal information that we hold about you will be held securely in accordance with our internal security policy and the law.

6. Other Websites

Our website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This privacy policy applies only to the information that we collect on this website. We encourage you to read the privacy policies of the other websites you link to from our website.

7. Children

We do not knowingly collect information from children. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.

8. Cookies

Cookies are files downloaded from a web server to the PC of a visitor to our website. They provide the owner of a website with personal details about the purchase made from the site and information viewed. To disable cookies please set your internet browser so that it will not enable cookies. If you disable cookies then this may affect the functionality of this site. For further information on cookies and on how to prevent them from being stored on your computer please go to www.allaboutcookies.org.

9. Changes to our Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.

10. Comments

We have taken great measures to ensure that your visit to our website is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please do not hesitate to contact us at curious@greenandspring.com